E-mail Tips

Tips to assure you receive information e-mailed from IGFOA

List IGFOA as a Trusted Sender - put the following e-mail addresses in your e-mail contact list, address book, trusted sender list or approved sender list (whatever the name may be in their email client).

Whitelist websites and email service providers that IGFOA uses- A whitelist is the opposite of a blacklist. Instead of listing IP addresses to block, a whitelist includes IP addresses that have been approved to deliver email despite blocking measures. It is common practice for ISPs to maintain both a blacklist and a whitelist. IGFOA uses the following trusted email service providers to distribute announcements, newsletters, and surveys:

zoomerang.com
constantcontact.com
memberclicks.com
gotomeetings.com
webmail.webitects.com

Check your IGFOA membership profile – You can control how much information you receive from IGFOA by adjusting the selections in your on-line IGFOA membership directory listing. Use the Members Login at http://www.igfoa.org to access My Profile. Your membership profile contains a field called Notices and Member News. Here you can indicate the type of IGFOA news and information you wish to receive. You have the following options:

All Notices – select this to receive all announcements included below from IGFOA
General News and Announcements – select this to receive only general membership information, training announcements and e-newsletters. This category included in All Notices.
Jobline – select this to receive the weekly IGFOA Jobline newsletter. This category included in All Notices.
Legislative Updates – select this option to receive periodic legislative news. This category included in All Notices.
Surveys – select this to receive periodic surveys. This category included in All Notices.
None – select this option to be removed from IGFOA e-mailing lists. Please allow 30 days for this selection to be applied to all IGFOA e-mail lists.

You may select multiple options by holding down the Ctrl key while clicking on a selection. If None is part of a multiple selection set, it will override all other selections,

Refrain from “unsubscribing” from an IGFOA e-mail announcement – our e-mail delivery services include an automatic unsubscribe feature to comply with federal regulations. If you follow the instructions to unsubscribe from an IGFOA generated e-mail, it is very difficult to add your e-mail back into the IGFOA distribution list. Only use the unsubscribe option if you do not wish to receive any type of information from IGFOA.

Get IGFOA e-mail to your inbox – e-mails may get through your server only to land in your junk or trash folder in your email client. Set up a rule or preference to automatically allow any e-mail message containing IGFOA to go to your inbox. Another option is to create a separate inbox just for IGFOA e-mail.

How will you know if you are missing e-mail announcements? If you don’t recall receiving an email from IGFOA during the past week, try the following steps:

search your email folders for IGFOA
visit your Member Profile (see instructions in #3 above) and make review your Notices and Members News selections
contact your IT staff to assure the email services IGFOA uses are getting past your server

Information or announcements you may have missed can be found at http://www.igfoa.org. Past issues of the Dispatch, IGFOA’s monthly e-newsletter are archived at the Bulletin Board accessible through the Members Login. Seminar, chapter, and conference announcements are posted at the web site with links to registration forms.

Still having difficulty? Contact Sam Blahnik of the IGFOA Technology and Communication Committee at 888.241.1517 x2464 to help you troubleshoot.

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