BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ddaysoftware.com//NONSGML DDay.iCal 1.0//EN
BEGIN:VEVENT
DESCRIPTION:This seminar will be broadcast regionally at the sites listed b
 elow.  The location you are registering for is listed at the top of this p
 age.  To register for a different location\, access that location's regist
 ration form at http://www.igfoa.org/events/calendar\n•City of Aurora 44 E 
 Downer Place\, Aurora\, IL 60505•Hoffman Estates Village Hall1900 Hassell 
 Road\, Hoffman Estates IL•Moline Water Treatment Plant 30 - 18th Street\, 
 Moline\, IL 61265•Park Forest Village Hall 350 Victory Dr \, Park Forest\,
  IL 60466\nCheck in: 9-9:30 AMSeminar: 9:30 AM - 3:30 PM\nSeminar descript
 ion: Join the IGFOA for a seminar discussing the utility billing process i
 ncluding legal issues involved in bankruptcy/foreclosure\, liens\, shut-of
 f procedures and collections and steps to discontinue service\;  obtain in
 formation on E-Pay Internet and IVR payments\, discuss how water usage imp
 acts your community.  Participants will be encouraged to share their proce
 dures with the group as specific topics are discussed. A great opportunity
  to learn what others are already doing in their communities.\nIntended Au
 dience: Local government professional and support staff involved in the ut
 ility billing processAGENDA - click here Speakers: Georgia Brahos\, E-Pay 
 Participant Services SpecialistAnn Marie Lampariello-Perez\, Attorney\, Ra
 thje & Woodward\, LLCAndy Schacht\, E-Pay Manager of Technical Support and
  DevelopmentTodd Schaefer\, Operations Manager\, M.E. Simpson\nLearning Ob
 jectives:\n\nUnderstand water usage and how it impacts the community as a 
 whole\nObtain up to date information regarding E-Pay Internet and IVR paym
 ents\n Learn how to deal with legal issues encountered during the utility 
 billing process including bankruptcy/foreclosure\, liens\, shut-off proced
 ures and collections\n\nDelivery method:             Group-LiveProgram Lev
 el:                 OverviewPrerequisites:                     No prerequi
 sites requiredAdvanced Preparation: No advanced preparation requiredCPE Cr
 edit:                          Earn about 5.0 CPE credit\nThank you to the
  Village of Park Forest\, the City of Moline (Moline Water Treatment Plant
 )\, the City of Aurora\, and the Village of Hoffman Estates for volunteeri
 ng to be a regional site. \nEach regional site is asked to provide:• a sit
 e moderator to help guide participants at their site through group discuss
 ions on utility billing topics (discussion questions will be provided in a
 dvance) • coffee and water for participants • coordinate ordering and deli
 very of box lunch\, cost to be reimbursed by IGFOA • a conference or train
 ing room that holds at least 12 and has • phone line with speaker phone • 
 reliable high-speed Internet access • laptop\, projector and screenIn exch
 ange for serving as a regional site\, your government would receive up to 
 2 complementary registrations in addition to the moderator.  If you are in
 terested in serving as a regional site\, please email info@igfoa.org. 
DTEND:20150609T153000
DTSTAMP:20260312T143654
DTSTART:20150609T093000
LOCATION:
SEQUENCE:0
SUMMARY:Utility Billing Seminar Location: Park Forest Village Hall\,  Park 
 Forest\, IL
UID:747f27f3-8aa5-4ea1-adc0-5e433d257fcf
END:VEVENT
END:VCALENDAR