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DESCRIPTION:Join with other municipal utility billing personnel for a semin
 ar on utility billing services that includes: improving staff efficiency a
 nd empowering citizens\; understanding the most common types of fraud sche
 mes that occur at the local level and steps to prevent them\; discussing u
 tility billing legal issues to be considered\; and responding to active sh
 ooter/violent incidents events. It's also an excellent opportunity to netw
 ork and learn how other communities are handling similar utility billing t
 opics.\nAGENDAPROGRAM DESCRIPTIONS & LEARNING OBJECTIVESSPEAKER BIOS\nPrer
 equisites: NoneAdvanced preparation required: NoneDelivery method: Group-l
 iveCPE program level: OverviewField of Study: Refer to Program Description
  and Learning Objectives aboveLast Review/Revision/Update: June 15\, 2023N
 ASBA CPE Credits : About 6.5 CPE hours
DTEND:20230615T160000
DTSTAMP:20260415T150508
DTSTART:20230615T083000
LOCATION:NIU Naperville\, 1120 E. Diehl Road\, Naperville\, Illinois 60563
SEQUENCE:0
SUMMARY:Utility Billing Seminar
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