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DESCRIPTION:Join us at our upcoming Utility Billing Seminar\, where we're e
 xcited to offer sessions tailored to the evolving needs of municipal utili
 ty professionals. Attendees will discover strategies for enhancing interpe
 rsonal skills to deliver excellent customer service. They will also gain v
 aluable insights into cybersecurity measures aimed at minimizing risks\, e
 mphasizing the importance of continuous employee involvement in maintainin
 g cybersecurity. Additionally\, participants will navigate the legal lands
 cape of compliance with expert guidance\, ensuring adherence to regulatory
  standards. Through roundtable discussions\, they will explore emerging ch
 allenges and opportunities\, focusing on best practices in payment collect
 ion\, First Amendment audits\, fraud detection\, and ethical decision-maki
 ng.\nAGENDAPROGRAM DESCRIPTIONS & LEARNING OBJECTIVESSPEAKER BIOS\nPrerequ
 isites: NoneAdvanced preparation required: NoneDelivery method: Group-live
 CPE program level: OverviewField of Study: Refer to Program Description an
 d Learning Objectives aboveLast Review/Revision/Update: June 12\, 2025NASB
 A CPE Credits : About 4.5 CPE hours
DTEND:20250612T163000
DTSTAMP:20260416T110249
DTSTART:20250612T083000
LOCATION:NIU Naperville\, 1120 E. Diehl Road\, Naperville\, IL 60563
SEQUENCE:0
SUMMARY:Utility Billing Seminar
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