Fiscal Assistant I- Water Billing | Village of Woodridge

The Village of Woodridge is seeking applications for the position of Fiscal Assistant I- Water Billing.  

Position Responsibilities:

• Responsible for the water billing process including accurate preparation and issuance of monthly water bills, late fees, shut-off process, final water bills, and other mailed communications to customers, including transmitting files to a third party bill printer. 
• Maintain all water customer accounts; central property program and rental property listing
• Handle customer inquiries, including disputes. Deliver outstanding customer service to customers. 
• Process electronic and automated payment options; assist customers with enrolling
• Set-up and manage payment arrangements, coordinate disconnection of water service, schedule final meter readings
• Prepare various reports; troubleshoot discrepancies, review accounts regularly.
• Process Real Estate Transfer Tax Stamps, assist the front desk as needed and other duties as assigned. 

Required Knowledge, Skills, and Abilities

• High School diploma  or GED equivalent.  College a plus.
• Three (3) years increasingly responsible experience in computerized billing, account receivable, accounting, or any combination of education and experience.
• Excellent communication and interpersonal skills; must enjoy dealing with the public and taking phone calls; ability to maintain confidential information.
• Excellent attention to detail. Strong organizational, follow-through, and time management skills; ability to multi-task, also able to troubleshoot, problem-solve, and make sound judgements.  
• Proficiency in Microsoft Office, with strong working knowledge of Excel including ability to use formulas and manage large spreadsheets;  Word, and Outlook; knowledge of Tyler Munis software a plus.
• Bilingual sills are desirable.

Salary and Benefit Information

This is a full-time, forty-hour per week, in-office position with an excellent benefit package, including health, dental, and life insurance, IMRF pension, vacation, paid holidays and sick time.  Salary range of $47,819-$69,201, with a starting salary range up to $52,600.