Beyond Revenue Collections 101, Recovering Revenue by Collecting the Tough Stuff

Event Details


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Time 10:00am
Delivery Method Webinar
Field of Study Finance - Technical
NASBA CPE Earn 1.50 CPE Hours
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Event Cost

Event Description

Beyond Revenue Collections 101, Recovering Revenue by Collecting the Tough Stuff (OR NOT)

This webinar will provide you a behind-the-scenes tour by some of  Illinois most seasoned collectors of tough-to-collect debt as well finance professionals who know what systems and controls need to be in place to avoid accruing a lot of bad debt.  From small towns to large cities or park districts, whether you are overwhelmed by how to approach a growing pile of bad debt or you have a small amount of debt nagging to get off your CAFR, this webinar will provide participants at the onset with a pamphlet of “Illinois Local Government Collections Best Practices”. 

Based on that foundation, the panel of experts will provide insights on addressing collection challenges and answering your questions, including but not limited to, how to collect bad debt for municipal-operated water, electric, and natural gas utilities, collecting locally administered taxes like food and beverage, places of eating, municipal motor fuel, and title tax, collections of a variety of local government fees including park district fees, and collecting bad debt when a fee or taxpayer is bankrupt.  Panelists will share important information related to managing bad debt, automating collections, and the rules of law for collecting from debtors that are inside and outside of Illinois.

Michele Bermingham, Azavar Government Solutions

Jim Ghedotte, Finance Director, City of Joliet
Jonathan Grossman, Attorney, Cozen O’Connor
Sue Stanish, Finance Director, Naperville Park District
Larry West, City Clerk & Finance Director, City of Pinckneyville

Learning Objectives: Participants completing this session will be able to:
1. Takeaway a best practices guide for collecting local government debt from debtors residing inside our outside of Illinois
2. Make efforts to overcome unruly or overwhelming debt
3. How to collect tough debt, including from bankrupt debtors or debtors after transfer of business oriented
4. How to establish internal controls to keep debt from becoming unruly
5. Collecting debt in a variety of situations (multiple municipal owned utilities, park district and municipal fees, locally administered taxes) and administering the Illinois Local Government Taxpayer’s Bill of Rights
6. Incorporating automation and state payment tools to collect past due debt
7. Using enforcement to collect bad debt

Intended Audience: Finance Professionals
Delivery method: 
Group Internet Based
Program Level: 
No prerequisites required 
Advanced Preparation:
 No advanced preparation required
Field of Study: 
Finance - Technical
Earn about 1.5 CPE credit

IGFOA reserves the right to modify the agendas and/or speakers, cancel the trainings due to low enrollment, or to close registration if full.  

Registration & Cancellation Policy

Registrations are accepted on a first-in, first registered basis.  Payments by check should be mailed in advance or made at time of registration by credit card. 

IGFOA Members are those Public Sector and Partner or Associate individuals specifically listed in the IGFOA Membership Application or Renewal. IGFOA Government non-member rate applies to staff, appointed officials, and elected officials of a government with a current IGFOA membership. If you have questions about your membership, contact IGFOA at 630-942-6587. The IGFOA reserves the right to apply the non-member fee to any individual or government that has not paid dues for the current year.

If you are unable to attend, please contact IGFOA at 630-942-6587 or as soon as possible.  A $20 cancellation fee will be charged for cancellations up to March 1, 2018. Cancellations after March 1, 2018 and no-shows are responsible for the full tuition.

IGFOA reserves the right to modify the agenda, cancel the event due to low enrollment, or to close registration if full.  Should IGFOA cancel an event, cancellation notice will be sent to the email address provided by each registrant and prominently posted at the IGFOA website page announcing the event. By submitting this registration, the applicant agrees to the registration and cancellation policy above.

Approved by the National Registry of CPE Sponsors

CPE SponsorsCPE Registry Illinois Government Finance Officers Association (IGFOA) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State Boards of Accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

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