Resident Service Specialist | Village of Riverside

The Village of Riverside (pop. 9,298) is just 9 miles from downtown Chicago and is a National Historic Landmark Community designed by visionary landscape architect, Frederick Law Olmsted. The Village is seeking applicants for a full-time Resident Services Specialist. The position reports to the Assistant Village Manager and is responsible for assisting residents with bill payment, building permit submissions and resident inquiries.  The Resident Services Specialist enters and monitors all cash receipts and building permit processing.  This position regularly interacts with residents in person and over the phone.

 Riverside is looking for an individual with excellent customer service skills and who is quick to learn new processes and systems.

The successful individual will have an excellent communication, interpersonal and organizational skills and be comfortable using computers including utilizing a building permit and cash receipting software, Microsoft Outlook, Word and Excel.

 Minimum requirements:

• High School Diploma or equivalent;

• Previous municipal experience preferred.

 Hourly Pay range: $15.36 to $24.82 per hour with expected starting salary $20+/- per hour ($41,600 estimated annual income). The Village of Riverside offers a generous benefit plan including medical, dental, vision, life insurance and the Illinois Municipal Retirement Fund pension; paid vacation, personal, sick and holiday time. 

Application review starts Thursday November 11, 2021. Apply Today! Send cover letter, resume, application and three work related references by e-mail to Ian Splitt at isplitt@riverside.il.us.