Utility Billing Clerk | Village of Olympia Fields

The Village of Olympia Fields, IL has an immediate opening in the Finance Department for a qualified full-time Utility Billing Clerk. 

The ideal candidate must be able to work well under pressure while meeting deadlines, have the ability to prioritize and multi-task with exceptional attention to detail and accuracy.  Must be dependable, highly organized, and have good written and verbal communication skills.

This position is responsible for maintaining the records of the Water and Sewer Utility customers, which include: meter reading, billing reports, payment posting, consumption history, sewer billing, Village reports and meter test records, and is required to perform a variety of related clerical tasks.

Primary responsibilities will include processing the monthly utility bills for the entire Village, and handling all aspects of utility billing, including balancing and reconciling the daily receipts for deposit and responding to customer inquiries which pertain to billing, and investigates any discrepancies; calculates, enters, and prepares adjusted bills due to meter reading and/or other errors. 

Essential functions include, but are not limited to:

• Maintenance of customer account records, setting up, closing and amending utility accounts.
• Compilation and entry of meter reading information into the billing system
• Review and Processing of customer bills
• Collection and posting of customer payments
• Preparing postings for late penalties and related notices
• Processing of billing registers and payment audit reports
• Maintenance of accounts receivable and invoice/lien processing
• Assist the Department of Public Works as needed
• Performs general clerical duties such as typing, filing, word processing, spreadsheets, and data entry and data retrieval
• Perform other miscellaneous tasks at the discretion of the Assistant Finance Director 

Preferred applicants will have prior municipal utility billing experience and must be proficient in Microsoft Office Applications (Word, Excel and Outlook).   The Village’s current software is MSI (Municipal Software) and will be converting to BS&A in June 2023.  The Village is also converting to fixed point tower reads with Sensus Analytics.  Experience with MSI, Sensus Analytics  and  BS&A is a plus.    

Schedule:

• 8-hour shift
• Monday to Friday